Privacy Policy

Last updated: 21 March 2026

1. Introduction

This Privacy Policy describes how Corporate Solutions Entrust Pte Ltd (UEN 201937476W) ("we", "us", or "our") collects, uses, discloses, and protects your personal data. We are an insurance intermediary registered in Singapore, with our office at 9 Tampines Grande, #02-00, Asia Green, Singapore 528735.

We are committed to complying with the Personal Data Protection Act 2012 ("PDPA") of Singapore and its amendments. By using our website or submitting your personal data to us, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

We collect personal data that you voluntarily provide to us, as well as data that is automatically collected when you visit our website.

2.1 Contact Form

When you submit an enquiry through our contact form, we collect:

• Full name
• Email address
• Phone number
• Company name
• Enquiry type (e.g. Employee Benefits, Commercial Insurance, Affinity Programmes)
• Your message or enquiry details

2.2 Quote Request Form

When you request an insurance quote, we collect your name, email address, and phone number, along with category-specific information depending on the type of insurance:

• Motor insurance: vehicle registration number, make and model, year of manufacture, engine capacity, current insurer, no-claim discount status, NRIC or FIN number, date of birth, gender, and driving history
• Yacht and pleasure craft insurance: vessel name, type, make, year built, hull material, length, engine details, sum insured, mooring location, and navigation limits
• Home and valuables insurance: property type, address, floor area, building sum insured, contents sum insured, renovation sum insured, and details of specific valuables

You may also choose to upload supporting documents such as PDFs, images, or other files to assist with your quote request. These files may contain personal data.

2.3 Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website or source
• Device type and operating system
• Cookies and similar tracking data

3. How We Use Your Data

We collect and use your personal data for the following purposes:

• Responding to enquiries: to address your questions and provide the information you have requested
• Providing insurance quotes: to obtain competitive quotes from insurance companies and underwriters on your behalf
• Communicating about our services: to keep you informed about our insurance solutions, where you have consented to receive such communications
• Processing and administering insurance arrangements: to facilitate the placement, renewal, and management of insurance policies
• Legal and regulatory compliance: to meet our obligations under applicable laws, regulations, and industry guidelines, including those issued by the Monetary Authority of Singapore
• Improving our website and services: to analyse usage patterns, enhance user experience, and develop better products and services

4. Cookies and Analytics

Our website uses cookies -- small text files stored on your device -- to ensure the website functions correctly and to improve your browsing experience.

We may use Google Analytics to collect anonymised data about how visitors use our website. This helps us understand which pages are most useful and how we can improve our site. Google Analytics uses cookies to gather this information, but it does not identify individual visitors.

We may also use Google Ads remarketing cookies to display relevant advertisements to you on other websites after you have visited ours. These cookies do not give us access to your personal data on those platforms.

You can manage your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect the functionality of certain parts of our website.

5. How We Share Your Data

We do not sell your personal data. We may share your personal data with the following categories of third parties, only to the extent necessary for the purposes described in this policy:

• Insurance companies and underwriters: to obtain quotes, arrange coverage, and manage your insurance policies
• Email service provider (Resend): to deliver transactional emails such as quote confirmations and enquiry acknowledgements
• Analytics providers (Google Analytics): to help us understand website usage through anonymised and aggregated data
• Regulatory and legal authorities: where we are required to do so by law, regulation, court order, or governmental request
• Professional advisers: such as auditors, lawyers, or accountants, where necessary for our business operations

Where we share your data with third parties, we take reasonable steps to ensure that they handle your personal data in accordance with the PDPA and applicable data protection standards.

6. Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The retention period may vary depending on the context:

• Enquiry data: retained for a reasonable period to respond to your enquiry and for follow-up purposes
• Quote and insurance records: retained for the duration of the insurance arrangement and for a period thereafter as required by regulatory guidelines
• Website analytics data: retained in anonymised form and subject to the retention policies of our analytics provider

When personal data is no longer required, we will take reasonable steps to delete or anonymise it in a secure manner.

7. Data Security

We take the protection of your personal data seriously. We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, collection, use, disclosure, copying, modification, or disposal. These measures include:

• Encrypted transmission of data via HTTPS (SSL/TLS) across our website
• Secure hosting infrastructure with access controls
• Limiting access to personal data to authorised personnel on a need-to-know basis
• Regular review of our data protection practices and security measures

While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to taking all reasonable precautions.

8. Your Rights Under the PDPA

Under the Personal Data Protection Act 2012, you have the following rights in relation to your personal data:

• Right of access: You may request information about the personal data we hold about you and how it has been used or disclosed in the past year.
• Right of correction: You may request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to withdraw consent: You may withdraw your consent for us to collect, use, or disclose your personal data at any time, by contacting us using the details below. Please note that withdrawing consent may affect our ability to provide certain services to you.

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 11 below. We will respond to your request within a reasonable time and in accordance with the PDPA. We may need to verify your identity before processing your request.

Please note that we may charge a reasonable fee to cover the cost of responding to a data access request, and we will inform you of the fee before proceeding.

9. Third-Party Links

Our website may contain links to third-party websites, services, or platforms that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit, as their data collection and handling practices may differ from ours.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact our Data Protection Officer:

• Data Protection Officer
• Corporate Solutions Entrust Pte Ltd
• 9 Tampines Grande, #02-00, Asia Green, Singapore 528735

We will endeavour to respond to your enquiry within 30 business days.